Denis_cavitt79
May 25, 2026
"Found What I Needed Quickly"
I found the shoes I was looking for fast, which was nice. That’s kind of exactly what you want when shopping, right?
william_Hawkins85
May 18, 2026
"Fast Shipping on My Most Recent Order"
I just ordered a pair of running shoes recently, the shipping experience was solid. They showed up sooner than I thought they would, and the tracking updates worked without any issues. The box was a little banged up when it arrived, but the shoes themselves were perfectly fine, so it didn’t really bother me. Based on this latest order, I’d say the shipping was definitely a good experience
WilliamJohanson_47
May 16, 2026
"A Good Deal That Actually Felt Easy"
I grabbed a pair of running shoes during one of their promos, it was nice to have the discount just work without some weird catch at checkout. Shipping was totally fine, and the price ended up being better than the other places I checked. It reminded me that sometimes the simplest shopping experiences are the ones you remember most. I’ll definitely keep an eye on their emails for the next deal.
"Shoes seem authentic, but the changing terms were annoying"
I got my running shoes from RunnersPlus they look real to me. The box arrived in good shape too, so no complaints there. But I do wish they provided more info or some kind of proof of authenticity, because it’s hard to feel 100% sure. Also, I wasn’t thrilled about the terms seeming to change along the way, which made the whole experience feel a bit less straightforward. Overall, the shoes seem fine, but I’m giving 3 stars because I expected a little more transparency.
shaunharris3686
May 10, 2026
"I checked the size guide before ordering these…"
I checked the size guide before ordering these running shoes, mostly because I’m usually stuck between two sizes and didn’t have the energy to deal with another return or customer service back-and-forth. It ended up being accurate. The shoes fit fine with my regular socks, so that was a relief. I’m giving 4 stars because I do wish they had a little more detail about width, since that would’ve made the choice easier. Overall though, it was simple, no hassle, and I’d use the guide again.
"Quick shoe shopping trip"
I went in looking for new running shoes and expected the usual pushy customer service stuff, so I was a little skeptical at first. But the staff was actually nice, helped me find what I needed, and got me sorted fast
hello_kathryn522
April 30, 2026
"Shoes were fine, box not so much"
The shoes arrived totally fine and nothing was missing, so no real issue there. The box was kind of crushed on one side though, which was a little disappointing. I know it’s just a box, and I usually toss them quickly anyway unless it’s one of those sturdy ones I convince myself I’ll use for storage, but I still expected the packing to be a bit better. Overall the shoes are good, just wish the packaging had held up better.
hello_shana527
April 28, 2026
"They did right by me"
I trusted them with my order, they handled it the way a good business should. Everything showed up correctly, there were no issues, and I appreciate when a company actually follows through on what they promised.
betsyjenson5903
April 08, 2026
"Super quick and easy!!"
They got back to me really fast and made the whole thing completely hassle-free!! Such a smooth experience.
Violet-mendoza
March 19, 2026
"Good running selection, but the service felt average"
I usually assume a store that carries actual running gear is going to be better than the usual sneaker shops, and Runners Plus does have a solid selection. I liked that I could find shoes with different heel drops and even some stability options, which I look for since I overpronate a little. The pair I ended up with worked out fine, so no complaints there. That said, shipping took longer than I expected, and the fit advice I got over email felt generic, like they were giving the same answer to everyone. I also got the sense that returns would be a bit of a hassle if I needed one. Overall, it’s not a bad place to shop, but I wouldn’t call it amazing either.
"Rough start, but they fixed it"
I had a little issue with my order, and it put me off at first because I expected things to go smoothly. I reached out to runnersplus, and to their credit, they replied the next day and sorted it out without making me jump through a bunch of hoops. Still a bit annoying that there was a problem in the first place, but the customer service handled it well enough. I’d probably order from them again, though I’d be watching a little more closely next time.
Leila.hopper
February 16, 2026
"Easy size swap"
I had to exchange for a different size, and it was painless. Customer service got back to me quickly, and the replacement pair arrived faster than I expected. I’m guessing they must have a organized exchange process because everything moved along really smoothly
"I had a really easy time finding running..."
I had a really easy time finding running shoes here. There were plenty of brands to choose from, and they had a good range of sizes available too. It made shopping feel simple instead of frustrating, and I left feeling happy with the experience
ROBERTS
February 09, 2026
"Easy returns , slow refund"
Sending the item back was simple and didn’t really give me any trouble . The only downside was that the refund took longer than I expected . Overall , it wasn’t a bad experience , just felt kind of average .
keely1979
January 31, 2026
"I do like that Runners Plus supports…"
I do like that Runners Plus supports local races and running groups. It’s refreshing to see a store actually show up for the community instead of just selling shoes online. My experience ordering was just okay though. The updates were slower than I expected, and I ended up having to reach out myself to find out what was going on. It wasn’t a terrible experience, but for the hassle, I do feel like some kind of small compensation or discount would be fair.
hello_kelly868
January 29, 2026
"Smooth order from start to finish"
I had a really easy time ordering from runnersplus.com. The checkout only took a couple minutes, and I liked that the order updates were clear enough that I always knew where things stood. The shoes showed up in good shape, the box wasn’t beat up, and the sizing matched what I expected right out of the box. Overall, it was just a simple, hassle-free online order, and I’d definitely shop there again.
RodneyPollard_11
January 27, 2026
"I walked in not really knowing what…"
I walked in not really knowing what kind of running shoes I should be looking for, and expected it to be a little awkward. But the staff made it super easy. They checked out my stride, explained what was going on with my fit, and didn’t make me feel weird or pushed into anything. I ended up leaving with a pair that’s been feeling great on my runs. Really nice people and a solid experience overall.
hello_charlotte308
January 23, 2026
"I was happy to use my points and…"
I was happy to use my points and save some money again. For me, it makes the purchase feel a lot more worthwhile, especially when I can see the discount actually making a difference at checkout
francisco.Walker
January 21, 2026
"The shoes are good overall…"
The shoes are good overall and seem comfortable so far. I do think the shipping cost was maybe a little too high, though, which was kind of disappointing
michaelferguson4652
January 17, 2026
"Wish the shoes had fit, but the return was easy"
I ordered a pair of shoes from runnersplus.com and unfortunately they just didn’t fit right. Kind of a bummer because I really wanted them to work out, but I sent them back and was expecting the usual long wait for a refund. To my surprise, the money showed up really quickly after they received the return. I didn’t have to chase anyone or send a bunch of emails, which I really appreciated. Even though I regret the shoes didn’t fit, the return process was so simple and stress-free that I’d definitely order from them again.